Rotorcraft Services Group prides itself on “Top-of-the-industry” customer service. We constantly strive to improve our continued commitment to quality of our products and services offered to our valuable customers.
RSG regularly surveys its customers for specific quality issues and feedback to identify areas needed for improvement of quality and performance, lowering maintenance requirements, and reducing warranty costs. We believe these traits are essential to deliver the best possible customer experience and to maintain our position as the helicopter industry’s leader in quality technical services.
Customer Support Documents
Join our e-Updates list to get the latest technical documentation updates delivered to your inbox!
websubscriptions@rotorcraftservices.com
For Important Document Updates when you need them.
AIR CONDITIONING
Installation Manual
- IM-350-00-031-HP AEC Basic Rev AC Installation Manual
- IM-350-00-011-HP AEC Basic Rev AC Installation Manual
- IM-355-00-011 Rev F Installation Manual
- IM-355-00-031 Rev E Installation Manual
- INST-365N Rev B Installation Manual
- IM-130-00-031-HP Corporate Rev G Installation Manual
- IM-109-00-011 Rev C Installation Manual
- IM-500-00-011 Rev B Installation Manual
- IM-350-00-031-HP Tour 1 Rev K (HISTORICAL)
- IM-350-00-011-HP Corp Rev F (HISTORICAL)
- IM-350-00-011-HP Tour 1 Rev G (HISTORICAL)
- IM-350-00-011-HP LAW Rev A (HISTORICAL)
- IM-350-00-031-HP Corporate Rev L (HISTORICAL)
- IM-350-00-031-HP Tour 2 Rev J (HISTORICAL)
- IM-350-00-031-HP Law Enf Rev F (HISTORICAL)
- IM-600N-00-011 Rev D Installation Manual (HISTORICAL)
ICA
MISCELLANEOUS DOCUMENTS
STC with Master Drawing List
Flight Manual Supplements
- AS350 BA 350-00-011 FMS Rev B
- AS350 B_C_D_D1 350-00-031 FMS Rev D
- AS350 B1 350-00-031 FMS Rev C
- AS350 B_C_D_D1 350-00-011 FMS Rev D
- AS350 B1 350-00-011 FMS Rev C
- AS350 B2 350-00-011 FMS Rev B
- AS350 B3 350-00-011 FMS Rev B
- AS350 B2 350-00-031 FMS Rev B
- AS350 B3 350-00-031 FMS Rev B
- AS350 BA 350-00-031 FMS Rev B
- EC130 B4 RFMS
- A109 FMS Rev B
- AS355-00-011 FMS Rev B
- AS355-00-031 FMS Rev C
- 369FF FMS Rev IR
- 369E-500N FMS Rev IR
- SA-365N, N1, AS-365N2, N3 FMS Rev B
- Bell 412/212/412EP Rappel System FMS Rev C
Troubleshooting Videos
Service Bulletins
QUALITY
RSG Products provides unique product integration and service solutions designed to satisfy our customers’ requirements by continuously improving the Quality Management System and focusing on customer satisfaction.
Parts Manufacturing Authority
WARRANTY/RMA RETURNS
Air Conditioning & Video System
Spares
TECHNICAL SUPPORT
In the meantime if you require technical assistance for your Air Conditioning System or Video system please contact us at:
Toll Free: 1-888-545-8371
Phone: (817) 624-6600
Mike Diekman: (518) 480-9136